With modern sectional garage doors by KIP KOP, programming the remote control is a simple process, although it may vary slightly depending on the drive manufacturer (e.g., Smartlift, Beninca, Allmatic, PAX-II, ...).
Most motor units have a “Learn” or “Prog” button that needs to be pressed, after which you must select the desired button on the remote control within a few seconds to complete synchronization. The “Learn” or “Prog” buttons are programming keys on the motor unit of the garage or gate system. Their function is to enable the pairing of a new remote control or to program the device functions.
It is important to perform the programming close to the receiver and ensure the remote control has fresh batteries, as a weak signal may prevent successful pairing.
If the remote does not respond, check whether the motor drive is locked in safety mode.
For detailed instructions, configuration examples, and safety feature warnings, see the article: Programming a garage door remote control

The delivery time for sectional garage doors by KIP KOP depends on the type of model, dimensions, color, and selected accessories.
For standard models with classic dimensions (e.g., 2500 × 2125 mm), delivery is usually possible within 3–4 weeks, while for custom-made garage doors or doors with advanced automation, it may take 5–7 weeks.
The delivery time may also be affected by seasonal production load and specific requirements such as the installation of a pedestrian door, custom RAL color, or insulated panels with higher thermal efficiency.
We recommend placing your order in advance, as installation is often linked to the preparation of the opening and scheduled assembly dates.
For more details about the differences between various door types, see the guide: Which garage door to choose?

Even in the event of a power outage, sectional garage doors by KIP KOP can be opened manually.
Every motor unit is equipped with a built-in release mechanism that allows the mechanical disconnection of the drive.
On the inside of the door, there is a red handle or cord used to release the mechanism, enabling you to lift the door manually with ease.
For certain models—especially when the garage door is the only entry point—it is recommended to install an external release mechanism that allows unlocking from the outside.
After power is restored, close the door completely and re-synchronize the drive according to the manufacturer’s instructions.
Regular maintenance and professional diagnostics not only prevent unexpected malfunctions but also reduce safety risks and unforeseen repair costs. Learn about the most common issues and how to prevent them in the following article: Garage Door Servicing – tips and recommendations.

When choosing and ordering sectional garage doors by KIP KOP, customers often make a few common mistakes:

• incorrectly measuring the opening (height, width, depth, and side clearance),
• failing to check the type of drive suitable for their door dimensions,
• overlooking important details such as insulation, safety systems, or guide rail materials.

For a perfect fit, we recommend taking precise measurements and consulting an expert before placing your order.
For buildings with special requirements, the best solution is to choose custom-made garage doors, as they ensure precise fitting, long service life, and aesthetic harmony with the building.
Learn more about the advantages of custom garage doors in the article: Custom Garage Doors – perfect adaptation for any building.

Yes, for all sectional garage doors by KIP KOP, we provide servicing, regular maintenance, and genuine spare parts.
The service includes drive inspection, lubrication of moving parts, spring adjustment, replacement of worn rollers, seals, and checking of safety sensors.
Regular maintenance significantly extends the lifespan of the door and prevents motor failures.
The warranty is valid in accordance with the manufacturer’s terms, provided that original parts are used and maintenance is properly documented.
For practical tips on caring for and lubricating hinges, tracks, and seals, see the guide:
How to Maintain Garage Doors